Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at amlcc2580200@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at amlcc2580200@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at amlcc2580200@gmail.com.

Order Inspection Upon Delivery

Customers are allowed to inspect the order while the delivery representative is present.

 • If the order is not suitable for the customer at the time of delivery, the customer may refuse the order, pay shipping fees only, and return the order immediately with the courier.

 • Once the order has been received and the delivery representative has left, returns are not accepted.

However, exchange is allowed according to our policy.

Damaged or Defective Items

If the product has any damage or manufacturing defect, the order must be returned immediately upon delivery, and the customer will not bear any additional costs.

Important Note

Please ensure that you carefully inspect your order before the delivery representative leaves to guarantee your right to return the order if needed.